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Have an issue that you need fixed? If there is any way we can help you or answer questions not answered here, you can check the FAQ in the bottom-right corner of your screen, or you can email us and we'll get you squared away!
If you need to mail us something, here's our address:
3655 E 2nd St.
Tucson, AZ 85716United States
Please note that our office is closed (and therefore we're not around to chat or answer emails) on weekends.
Except for preorders, we almost always ship merchandise within 1 week, usually in 3 business days or less depending on the order volume. Check below for how long it takes in transit.
We are based in Tucson, AZ in the United States, and all of our packages ship through USPS and UPS.
If your order comes back 'return to sender', we will either refund the cost of the item minus shipping, or you can pay to have it re-shipped.
Domestic Shipping (US)
- Express: Usually overnight.
- Priority: Usually 2-3 business days.
- First-Class: Usually 3-5 business days.
- UPS Express/Expedited: Usually 2-5 business days.
- IPA: Usually 2-6 weeks.
All transit times are our typical speed and subject to potential delays by the courier. If you live farther away from Arizona and/or in a remote rural community, expect longer shipping times.