Orders are currently subject to a fulfillment delay of 1 week.


Have an issue that you need fixed? Check the FAQ below, or you can contact us and we'll get you squared away!

  • We are based out of Tucson, Arizona in the United States. We ship most domestic packages through the USPS or FedEx, and internationally via DHL or FedEx. The further you live from Arizona, the longer your package may take to arrive.
  • Fangamer is closed on weekends, holidays, and other rare occasions. We may post a notice on our website if orders will take longer than usual to ship.
  • If you have an issue or concern about a delivery, please contact your local post office or courier.
  • Requests which require shipment of a physical item (including replacements and exchanges) may take up to a week to fulfill. We appreciate your understanding.


Order Changes & Cancellations

Shipping Problems & Information

Returns & Exchanges


Contact Us

Need more help, or need to contact us?

Email us at:


If you need to mail us something, here's our address:

5055 E Speedway Blvd
Tucson, AZ 85712United States

Please note that our office is closed (and therefore we're not around to chat or answer emails) on weekends.