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About / Contact

Contact

To get in touch with us, use one of these two email addresses: 

  • orders@fangamer.com is the best way to reach our customer service team, for all questions about orders, tracking information, and product details. Please be patient while waiting for a reply. We generally do not read or respond to emails on weekends.
  • partners@fangamer.com is for all inquiries about working with us on licensing, marketing, and other projects. Please understand, however, that we get many requests like this, and we can not respond to every one. 

About

Fangamer is a video game merchandise company based in—and shipping from—Tucson, Arizona. We got started in 2008 with one goal: To celebrate our favorite games with the kind of merchandise we want to own. 

Well, actually we started with a different goal: To somehow make a living creating Web 1.0 fan pages for our favorite games. But when that didn’t work, we pivoted to designing, shipping, and sometimes even producing merchandise, and we’ve mostly done that ever since, with some very weird side projects along the way. 

History

Fangamer was founded in 2007 by a group of friends who grew up running an EarthBound fan site called Starmen.Net. We started off planning to use Starmen.Net's software as a basis for other fansites, but it turns out the future of Web 1.0 fansites wasn't quite as bright as we'd hoped.

We launched the Fangamer Store in August 2008 with four products (two shirts, a pin set, and a mug). Within hours the orders were flooding in, and it quickly became apparent that there was a huge demand for merchandise inspired by the older SNES-era games we grew up with. We've worked diligently ever since to create merchandise inspired by (and in honor of) our favorite games.

2009 was a busy year of expansion during which we finished/shipped The MOTHER 3 Handbook, brought on our second full-time employee, and moved from a spare bedroom into an office.

In 2010 we brought on our third and fourth full-timers and began working with small, independent groups including 2 Player Productions and Far From Subtle. We also nailed down a booth at PAX East -- the start of a yearly tradition. 

In 2011 worked hard to expand our partnerships with independent game developers and other small gaming companies. We brought on a variety of part-time employees and prepared for our fifth full-timer to show up after Christmas. We crammed our tiny office with far more merchandise than it should have held.

In 2012 we finally moved out of our hole-in-the-wall office space attached to the side of a radiator shop in favor of two attached office units, each bigger than our old office. By the end of the year, we'd added a third. During that time we focused on partnerships with folks like Attract Mode (leading to our joint art show at PAX Prime), Leigh Davis, Kari Fry, SEIBEI, Zac Gorman, and Klei Entertainment.

We also handled fulfillment for several successful Kickstarters for our friends, such as 2-Player Productions' Minecraft: the Story of Mojang, the Double Fine Adventure, and our own Retrowear Kickstarter. We brought four new full-time employees into the fold over the course of the year, bringing our army up to eight.

In 2013 we expanded our office again and brought on two more full-time employees. We created partner stores for fan music master Mustin, the indie game FTL, our friends at Venus Patrol, and CAPY.

In 2014 we continued to expand our list of indie game friends, including Papers, Please, Octodad, and Shovel Knight! We also launched and successfully funded our You Are Now EarthBound Kickstarter project, which gave us several major projects to work on over the next couple of years.

In 2015 we nailed down our biggest projects and partnerships to date. We developed, marketed, and ran a record-breaking Kickstarter project for Bloodstained: Ritual of the Night. We ran a strange and wonderful convention for the first time. And alongside other great indie games like Crypt of the Necrodancer, Axiom Verge, Guacamelee, and Nuclear Throne, we started working with our old friend Toby Fox as he released his own game, UNDERTALE.

In 2016 we launched a huge lineup of UNDERTALE merchandise, which quickly became the broadest and deepest product line in our history. At its heels was the start of our Stardew Valley merchandise line, which would continue to grow for years to come. We buckled down and finished our EarthBound Handbook project and held our second Camp Fangamer, which raised over $14,000 for Speak Your Silence. Finally, we escaped our old office park by purchasing and renovating our own building:

In 2017 we finally jumped into game publishing by releasing physical editions of UNDERTALE on several major consoles and creating the first of our many Collector’s Editions. We also began making merchandise for games like Hollow Knight, One Shot, Darkest Dungeon, and Thimbleweed Park. We also expanded our lineup of vinyl soundtracks.

In 2018 we launched our first Games Done Quick merchandise, with proceeds benefiting Doctors Without Borders. We also developed the Flip Grip peripheral for the Nintendo Switch, as well as a line of retail game releases in our New Game Plush series! We secured licensing with big-name publishers to make merchandise for well-known games like Dark Souls, Persona 5, and Katamari Damacy, in addition to releasing merchandise for Myst, Night in the Woods, VA-11 HALL-A, Slime Rancher, and, of course, the sequel(?) to UNDERTALE, DELTARUNE. Finally, that summer we hosted our third Camp Fangamer to celebrate the tenth anniversary of the launch of the Fangamer store!

In 2019 we secured licenses for several more huge games we love, such as Metal Gear, Silent Hill, Bloodborne, and several Rareware games! We also launched Collector’s Edition versions of Golf Story and Celeste. This is also the year we started working with the Actual Play podcast Friends at the Table, as well as the charity event Vinesauce is HOPE, raising money for pediatric cancer research. And we did all this while finding and renovating yet another new office building, since we already outgrew our other one!

In 2020 we achieved a lifelong (at least since the early 2000s) dream of working with the classic webtoon series Homestar Runner! We also published a long-awaited Collector’s Edition of Stardew Valley, as well as a line of Ori merchandise. Finally, after months of renovations and reconstruction, we moved into our new office building in a prominent place along one of Tucson’s main drags! Then there was a global pandemic, and the office was mostly vacant for most of the year. 

But we're excited to check our still-pretty-new office out in 2021!

Photo credit: Ray Cleveland